Privacy Policy

This policy has been established by Imagerie Medicale Docteur Bersou SRL located at Boulevard Louis Mettewie 37, 1080 Sint-Jans-Molenbeek, registered in the Crossroads Bank for Enterprises under number: BE 0632.711.994 (hereinafter referred to as "the data controller").

The purpose of this policy is to inform visitors of the website www.radiologielacambre.be (hereinafter referred to as "the website") about how data is collected and processed by the data controller.

This policy is part of the data controller's commitment to full transparency, in accordance with national provisions and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as "the General Data Protection Regulation").

The data controller places particular importance on protecting the privacy of its users and therefore undertakes to take all reasonable precautions to protect the personal data collected against loss, theft, disclosure or unauthorized use.

"Personal data" is defined as all data relating to the user, that is, all information that directly or indirectly identifies them as a natural person.

What data do we collect?

The data controller collects and processes, according to the methods and principles described below, the following personal data:

  • The domain (automatically detected by the data controller's server), including the dynamic IP address
  • The email address if the user has previously provided it
  • All information about the pages that the user has visited on the website

The data controller may also collect non-personal data. This data is considered non-personal data because it cannot directly or indirectly identify a specific person. Therefore, it can be used for any purpose, such as improving the website, products and services, or advertisements of the data controller.

If non-personal data is combined with personal data in such a way that identification of the data subjects becomes possible, such data will be treated as personal data until their connection to a specific person is made impossible.

Purposes of processing

Personal data is only collected and processed for the purposes mentioned below:

  • Management and control of the execution of services provided
  • Responding to user queries
  • Creating statistics
  • Improving the quality of the website and the data controller's products and/or services

The data controller may carry out processing not yet provided for in this policy. In such cases, the data controller will contact the user before reusing their personal data to inform them of the changes and give them the opportunity to refuse such reuse if desired.

Rights regarding your personal data

The user can exercise their legal rights of access and correction at any time free of charge. It is also possible to request the correction or even deletion of data that is inaccurate, incomplete, or irrelevant, or to request the restriction of processing. One can also object to the processing of personal data for direct marketing purposes.

You can ask us to correct and/or update your personal data.

Data recipients and disclosure to third parties

The recipients of the collected and processed data are, besides the data controller itself, its employees or other processors, established in the European Union, who collaborate with the data controller in providing services.

The data controller complies with applicable legal and regulatory provisions and will in all cases ensure that its partners, employees, processors, or other third parties who have access to this personal data respect this policy.

The data controller will disclose the user's personal data if a law, judicial procedure, or order from a government authority makes such disclosure necessary.

No transfer of personal data outside the European Union is carried out by the data controller.

Exercising your rights

For any request, simply send us an email or letter (see contact details above).

It is important to indicate which right you wish to exercise, the reasons for your request, and attach a copy of both sides of your ID card. The request must specify the address to which the response should be sent.

We have a period of one month to respond to your request, which can be extended by 2 months in case of a request requiring in-depth investigation or when we receive too many requests.

However, it may be impossible for us to comply with your request. In that case, we will ensure we provide you with as clear an answer as possible.

Complaints and objections

If the user wishes to react to any of the practices described in this policy, it is recommended to contact the data controller directly.

The user can also file a complaint with their national supervisory authority, whose contact details can be found on the European Commission's official website: http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.

Additionally, the user has the possibility to file a complaint with the competent national courts.

Contact information

For questions and/or complaints regarding this policy, the user can contact the data controller.

Modification

The data controller reserves the right to modify the provisions of this policy at any time. The changes are published immediately on the data controller's website.

Applicable law and competent court

This policy is governed by the national law of the data controller's main establishment location.

Any dispute regarding the interpretation or execution of this policy will be submitted to the courts of this national law.

This version of the policy dates from 25/03/2025.